Terms of Service

1. Agreement to Terms

By accessing or using CrosPath, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access the Service.

These Terms of Service should be read together with our Privacy Policy, which describes how we collect, use, and protect your personal data. By using CrosPath, you agree to both documents.

2. Eligibility

You must be at least 18 years old to use CrosPath. By using our Service, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into these Terms
• You will provide accurate and truthful information
• You will not use the Service for any illegal purposes

3. User Accounts

When you create an account, you must:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Promptly update any changes to your information
• Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these terms.

4. Identity Verification

CrosPath offers a voluntary multi-level verification system to enhance trust within the community:

• Email verification
• Selfie verification
• ID verification

Verification does not guarantee a user's identity or safety. It provides an additional level of trust but does not replace individual caution.

Any misrepresentation or identity fraud during the verification process is grounds for immediate account termination.

Verification data is processed securely and stored for the duration of your account. For more details, see our Privacy Policy.

5. Community Guidelines

CrosPath is built on trust and respect. You agree not to:

• Harass, abuse, or harm other users
• Post false, misleading, or deceptive content
• Impersonate any person or entity
• Use the Service for commercial solicitation
• Share content that is illegal, offensive, or harmful
• Attempt to access other users' accounts
• Use automated systems to access the Service

6. Activities and Meetups

CrosPath facilitates connections between travelers but is not responsible for:

• The conduct of users during meetups
• The accuracy of activity descriptions
• Any disputes between users
• Personal injury or property damage

Always use common sense and take appropriate safety precautions when meeting new people.

7. Safety Features

CrosPath provides several safety features to protect its users:

• Emergency alerts: an alert system allowing you to quickly notify your trusted contacts of an emergency situation
• Safety check-ins: ability to confirm your safety during activities
• Travel plan sharing: share your itineraries with your trusted contacts
• Real-time location sharing: temporary, user-initiated sharing of your position with selected contacts

CrosPath is NOT an emergency service. In case of immediate danger, contact your local emergency services (112 in Europe, 911 in North America).

CrosPath does not guarantee the safety of in-person meetings. Safety features are supplementary tools and do not replace personal vigilance.

8. Path Crossings

CrosPath uses an algorithmic matching system to identify travelers whose routes cross or overlap:

• Matches are based on travel overlap and shared interests
• Your exact location is never shared through the path crossing system
• You can control your visibility in the privacy settings
• Crossing notifications can be disabled at any time

9. Location Services

The app uses foreground location for its core features:

• An approximate location is shown to other users on the map
• Your exact location is only shared with trusted contacts for safety purposes, and only when you initiate it
• You can control your location visibility in the privacy settings
• Real-time location sharing is always temporary and user-initiated

10. Ephemeral Content

CrosPath offers several types of ephemeral content:

• Shots: disappearing photos and videos that vanish after viewing. Screenshots are detected and the sender is notified
• Stories: content that automatically expires after 24 hours
• View-once messages: messages automatically destroyed after being viewed by the recipient

You acknowledge that ephemeral content may be retained briefly for technical purposes (delivery, processing, legal compliance) before being permanently deleted.

11. User Content & Reviews

You retain rights to content you post. By posting content, you grant us a non-exclusive, royalty-free license to use, display, and distribute your content in connection with the Service.

Regarding reviews and ratings:

• Reviews are public and tied to your profile
• CrosPath may remove reviews that violate community guidelines
• Reviews cannot be edited or deleted after a 14-day period

Music content embedded in posts and stories is sourced from third-party services (Deezer). Use of this content is subject to the relevant provider's terms of service.

12. Content Moderation

In accordance with the EU Digital Services Act (DSA), CrosPath applies the following moderation procedures:

• Reported content review: all reported content is reviewed by our moderation team as promptly as possible
• Response timeframes: we aim to process reports within 24 hours for manifestly illegal content, and within 7 days for other reports
• Appeal mechanism: if your content is removed or your account is suspended, you may appeal the decision by contacting legal@crospath.app. Appeals are reviewed within 14 days
• Transparency: you will be informed of the reasons for any moderation decision taken against your content or account

13. Block and Report

CrosPath provides you with blocking and reporting tools to ensure your safety:

• Blocking: when you block a user, they can no longer see your profile, contact you, or interact with you in any way
• Reporting: you can report any user or content that violates these Terms or community guidelines
• Report processing: each report is reviewed by our team. Appropriate action is taken based on the severity of the violation, ranging from a warning to permanent account removal
• No retaliation: no adverse action will be taken against a user who files a report in good faith

14. Intellectual Property

The Service and its original content, features, and functionality are owned by CrosPath and are protected by international copyright, trademark, and other intellectual property laws.

15. Premium Subscription

CrosPath may offer premium features through a paid subscription. The following terms apply:

• Subscriptions are managed through the Apple App Store or Google Play Store
• Subscriptions auto-renew at the end of each period unless cancelled in advance
• Cancellation must be done directly through your App Store or Play Store account settings, not through CrosPath
• Refunds are subject to Apple's or Google's policies, depending on the platform used
• Premium features may include advanced visibility options, additional search filters, and other exclusive benefits

16. EU Consumer Rights

In accordance with EU consumer protection legislation, you benefit from the following rights:

• 14-day withdrawal right: you have 14 days from the date of subscription to withdraw from any digital service purchase, without needing to provide a reason
• How to exercise this right: send your withdrawal request to legal@crospath.app including your name, the email address associated with your account, and the subscription date
• Waiver of withdrawal right: if you expressly consented to accessing the Service before the expiry of the 14-day withdrawal period and acknowledged that you waive your right of withdrawal, this right can no longer be exercised once the Service has been provided

17. Limitation of Liability

CrosPath shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service. Our total liability shall not exceed the amount you paid us in the past 12 months.

18. Termination

We may terminate or suspend your account immediately, without prior notice, for any reason, including breach of these Terms. You may also delete your account at any time.

19. Dispute Resolution

These Terms shall be governed by the laws of France, without regard to conflict of law principles.

• Before initiating any formal proceedings, we encourage you to contact us at legal@crospath.app to attempt to resolve the dispute amicably
• EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr
• For disputes that cannot be resolved amicably, the courts of Versailles, France, shall have jurisdiction

20. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of significant changes via email or through the Service. Continued use after changes constitutes acceptance.

21. Contact Us

If you have questions about these Terms, please contact us at:

Email: legal@crospath.app